| The effect
of the Internet on news serves as an example. Expectations for the
technology have gone from what Argentine essayist
Jorge Luis Borges (1962) would call “extravagant happiness”
to “excessive depression” in about a decade. Some communication
scholars might lament what appears to be the successful grand theft
of almost all the field’s key variables by engineering, computer
science, and hybrid IT projects. But despite those groups’
successful foray into communication science, they still haven’t
come to grips with what Langdon
Winner (1977) calls the “Frankenstein Problem.”
They still have a blind spot for content and meaning. The emergent
field of human-computer interface research has made significant
strides in shifting the focus away from the machine and back to
the human user (for example, see
Shneiderman, 2002).
Employing the theory and methods of cognitive psychology, usability
testing worries about access at the information interface, but it
stops short of dealing with the issue of “access to what?”
The answer, of course, is “access to meaning” (See
Newhagen and Bucy, 2004).
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